Knowledge management for partnerships
Knowledge management within law firms is a changing function that reflects the focus on smarter working in a highly competitive marketplace. Though many individuals in this role have traditionally been professional support lawyers, firms are now recruiting individuals from broader non-legal knowledge management backgrounds. Formerly a strictly support role, firms are increasingly realising the benefits of knowledge management as an essential, client-facing service, with huge potential for further development in as the market adapts.
As the effects of ABS continue to take effect, excellent knowledge management will become ever more critical to the competitive advantage of every firm. Just as diverse as it is specialist, knowledge management will directly improve overall efficiency and quality of service, and, critically, secure firm reputation by preserving and enhancing firm specialisms. In a broader sense, the knowledge management team will educate the firm in industry changes and critical new regulation, and spearhead thought-leadership. The most forward thinking firms are exploring the full potential of knowledge management as a way of leveraging key client relationships through its ability to provide a value-added service - encouraging free knowledge-sharing to enable greater self-sufficiency for clients, more innovative fee structures and, ultimately, a stronger, more trusting relationship. As a knowledge management specialist, you will be a critical component to the continued commercial success of the firm, with real opportunity to encourage progress and innovation.
At Totum, we know that there’s more to excellence than just ticking the boxes. In the legal sector more than any other, candidate placement is about match-making - matching the right expertise, personality and aspirations with the right role, in the right firm. We work closely with our candidates and our clients to ensure that when we recommend a role to you, it’s exactly right. No compromises.
