People & Operations
Recruiting HR talent that drives enhanced performance in professional services firms
People and operation professionals are absolutely critical to the success of professional services businesses. In times of rapid growth as well as through some of the challenges of recent times, they have proved their value time and again, helping to protect and steer their firms through periods of rapid change and evolution.
It is no wonder that roles in this vital function have become evermore strategic, commercial and embedded in the business. At the most senior level, People professionals are true decision makers and have a pivotal role to play in the leadership team. In law, for instance, the rise of the Chief People Officer (CPO) title reflects a profound change, as more People leaders have taken on board level responsibility.
Across professional services, people & operation professionals have become trusted advisors, ensuring their firms have the right people strategies in place to help drive the commercial agenda.
People and operations teams in professional services firms offer candidates enormous opportunities to develop a long and fulfilling career. This may be focused on a firm’s overall structural and strategic development or in more specialised roles demanding highly-valued expertise in areas like learning & development (L&D), diversity & inclusion (D&I), reward, employee relations, recruitment and more. Technology too is playing a significant part in driving change in this function: CPOs who can can use data to inform business decisions, for example, are in high demand as the function adopts a more analytical approach to the people agenda.
People professionals who had already been key to developing employee wellbeing programmes, have been required to prioritise employee welfare through a time of great uncertainty and challenge. Their ability to support their businesses and employees through one of the biggest shifts to remote working we have ever known, is testament to the People team’s huge capabilities and resourcefulness – as well as their ability to make a profound and valuable impact to the organisation.
Totum’s dedicated People & Operation team has huge experience in helping place people into a wide range of roles – people who can make a lasting difference in the professional services sector. We are dedicated to making the right recruitment matches that support the long-term success of People in business, using our extensive networks from both within the sector and beyond to source the most gifted and appropriate candidates.
We pride ourselves on our ability to achieve the right ‘fit’ and we only recommend those candidates that we believe are absolutely right for the firm and role on offer. Our success depends on our ability to make placements that last and deliver candidates who make a lasting contribution.
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As an HR professional, you play a key role in successful organisational development.
You may specialise in talent management, creating effective career development frameworks and comprehensive learning programmes to support and develop the right skill sets for a new generation of professionals. Or you may be critical to effective resource management – helping to align recruitment and retention strategies to meet changing requirements within budgetary constraints.
Whatever your role in this multi-faceted function, you are part of a team that has proved its value through some of the most economically testing times. But there’s so much more scope to grow. We’ve already seen some People & HR directors becoming COOs in their firms – it’s a function with real leadership potential.
We have the expertise, practical insights and the track record to support your career development in People, HR & Operations in the professional services sector. With our support, your next successful career step is secure.