This award-winning UK law firm is looking to hire a Client Care Advisor, either to be based in their Birmingham, Manchester, Cambridge or Norwich offices. My client is currently investing into their business development and marketing function, specifically their focus on key client management. The Client Care Advisor will work with the Head of Client Care to advise the lawyers and client Partners on delivering outstanding client service, driving best practice across the firm. You will develop an in-depth understanding of the firm’s clients and the sectors in which they operate, so you can truly advise according to market developments.

My client is investing in their client team to better their client service. A key part of this process will be using feedback to identify both positive and negative trends in the firm’s current client service approach and promoting positive change. The Client Care Adviser will thus be both pragmatic and innovative, as well as boasting fantastic stakeholder management skills.

The successful candidate will have business development experience, ideally with some client/account management exposure, from a professional services firm (such as a law, accounting, consulting or property firm). The Client Care Advisor will be articulate, professional and passionate about promoting best client service. Experience in client analysis will be beneficial, but professional services expeirnece and a resilient, hands on attitude is a must.

Job Details

Job Ref: 894253
Hours: Full Time
Location: UK – London
Working Term: Permanent
Salary: £35,000-£45,000

Contact

Lacey Near Lacey Near

Consultant

020 7332 6322

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