Our Thinking
Knowledge Hub
The hybrid office: A Totum workplace report
We are delighted to publish findings from our latest hybrid working survey, the fifth of its kind since March 2021. Our recent findings suggest that
How do your salaries compare? Totum delivers Business Services Reward Survey 2023
Findings from Totum’s Business Services Reward Survey 2023 show law firms competing hard on salaries, bonuses and benefits to secure the best business skills and
Totum Report 2023: Diversity, Equity & Inclusion
We are proud to introduce our Totum 2023 report: Diversity, Equity & Inclusion. This is our sixth year of publishing our diversity statistics and analysis,
Optimising profitability: Nigel Laws, Withers
Nigel Laws, Head of Pricing at Withers, has been part of the legal pricing world right from the start. In our most recent report, Developments
The commercial shift: Adrian Avanzato, Ashurst
Totum’s recent report, Developments in the Legal Pricing Function, featured an in-depth discussion with Adrian Avanzato. The commercial side of pricing is explored, taking the practise
The changing world of pricing with Stuart Dodds
Totum’s recent report, Developments in the Legal Pricing Function, featured an in-depth Q&A with Stuart Dodds, who was one of the first Pricing Directors in the
Developments in the legal pricing function: Totum report 2022
The legal sector’s pricing function has big ambitions to take a pivotal place in the legal sector’s commercial future, according to the findings from our
Returning to the office: The agile workplace
Hybrid working is now a permanent feature of most workplaces and it is offered to all employees, most of whom attend the office no more
It’s back! Totum’s business services reward survey
To provide clarity and insight into today’s salary and bonus structures for business services professionals in law, we are delighted to announce that we are
The Rise of the COO
Highlights from Totum’s latest research and advice on COO recruitment. The rise of the Chief Operating Officer (COO) is arguably one of the most important
Rising to the challenge: Leadership trends 2016-22
Highlights from Totum’s latest research into business services leadership placements, incorporating figures for 2021/22. What do our latest figures tell us about senior level recruitment
The great return: Getting back to the office in a hybrid world
Three quarters of firms have now implemented a hybrid-working policy, with nearly half (49%) stating the policy is a permanent change, meaning that many employees
Hybrid working: How will it impact your career? Totum report 2022
Improved productivity, better work-life balance and improved wellbeing and health… All are benefits of hybrid working according to our latest survey of the changing workplace.
Perks of the job? Employee Benefits Survey 2022
Law firms are offering a wide range of generous benefits that make up an increasingly important part of the overall compensation package on offer to
Return to the office: Totum survey report 2021
We report on the highlights from our latest research into how firms are planning a post-Covid workplace into 2022. Flexibility may remain a priority, but
Excellence in leadership: A Totum guide to recruiting Chief, Director and ‘Head of’ roles in professional services
Hiring an individual to lead a business services function in a professional services firm is a complex job requiring the prescience to understand exactly what
Rewarding leadership: Chief and Director salary and bonus report
Throughout all the disruption of the past year, one constant at Totum was continued law firm leadership recruitment, catering for the most senior roles across
Leadership roles in law 2016-2021
As we emerge from a rollercoaster year of pandemic, we are delighted to published Totum’s PDF report on leadership placements in the legal sector since
Returning to the office? Totum survey on hybrid working
To hybrid or not to hybrid? Find out the results from Totum’s latest snap survey of professional services firms on hybrid working and their planned
Leadership roles in law: Trends in Totum’s retained projects 2018
Business services professionals have taken on increasingly senior roles in law, as firms have recognised their huge contribution and their functions have grown in both
