We dedicate all our resources to finding and placing exactly the right business services talent to meet the unique requirements of every firm we work with. In this document, we share Totum’s approach to recruiting business critical roles for US law firms.

In 2023, Totum celebrated its 20th anniversary and two decades of working in the legal sector, specialising in placing talent across business services teams. In that time, we have built an unrivalled reputation for sourcing and placing business services professionals across all functions and levels of seniority, right up to C-suite roles including COO, CEO, CFO, CMO, CPO, CTO and CKO titles.

We have also witnessed the meteoric rise of US-headquartered firms in London, whose own business services functions have grown alongside their attorney headcount. At Totum, we have been delighted to support this evolution – sourcing the right business services professionals for US-headquartered firms to deliver new and improved skills and capabilities to underpin sustained success. We have recruited more than 250 business services professionals into US-headquartered law firms. Core areas covered include general management (COO/Director of Administration), Finance, Human Resources, Marketing and Business Development (BD), and Technology – although we go much further too.

While we source experienced candidates across generalist roles, we also have considerable expertise in placing specialist talent in areas including pricing, diversity, equity and inclusivity (DEI), legal project management, resource allocation, ESG and more. We also recruit into new and evolving areas that are key to delivering revenue growth, better client relationships and enhanced efficiency. Our 20 years of working in business services in the professional services sector demonstrate that no role is beyond our ability to resource effectively.

Partnership approach

We specialise in business services in the professional services sector – we do not recruit attorneys. This means that our expertise and networks in this area are second to none. We dedicate all our resources to finding and placing exactly the right business services talent to meet the unique requirements of every firm we work with – and we work in partnership with our clients, often building relationships over many years and multiple roles.

Whether familiar or bespoke roles, we have the expertise and market insights to source even the most difficult-to-find-talent – often helping firms to scope out new roles or build teams from scratch.

‘We developed a great partnership with Totum in a search for a high-level leadership role in our London office. Totum spent considerable time getting to know us and the role – and were completely in tune with our needs. Totum found us a great candidate who was a perfect culture fit, and then remained by our side through the integration process. The leader has since excelled in their role. I look forward to working with Totum again and recommend them enthusiastically.’

Carol J. Rubin, Chief Operating Officer, Jenner & Block LLP

For a more in-depth overview of how we put our expertise in action, read our full document here.

If you are interested in finding out more about our services tailored for US-headquartered firms, including recent placements, please contact [email protected].