A comprehensive guide to the changing role of the law firm COO.
Totum’s Head of People & Operations Practice Laura McNair collaborated with Global Law and Business to share her expertise in the second edition of ‘Rise of the Legal COO’.
Both the number and influence of COO roles in the legal sphere have risen significantly in the five years since the first edition of this book was published, as law firms increasingly consider the COO an essential component of law firm management.
The second edition of Rise of the Legal COO is edited by Katerina Menhennet with contributing authors drawn from several current law firm COOs, alongside some of the most respected and sought-after consultants working in this space.
The book provides essential guidance to current and future legal COOs on the skills and strategies they need to succeed, and to law firms on how to recruit, integrate, and develop a COO who will be a good match for their culture and help them achieve their ambitions.
This edition includes updated chapters from the first edition, as well as new chapters covering topics such as the COO’s role in enabling innovation and digital transformation, managing profitability and client engagement, using data in law firm management, and the New Law COO.
Additionally, it features exclusive interviews with legal COOs from a variety of national and international firms, discussing the importance of relationships, adapting to the new hybrid, post-COVID world and encouraging innovation in firms and strategies to recruit and retain talent.
This book will help readers to understand the scope and variety of the legal COO role, and how the challenges and demands of the position have altered as law firms have evolved.
For more information on this book or to read Laura’s full piece in detail click here.
To discuss COO opportunities or if you are looking to recruit a COO, please contact Totum Recruitment: People & Operations