Our latest Totum report ‘The Hybrid office 2024: Managing expectations’ shares the latest findings and analysis of our 6-monthly Hybrid Office survey. As firms continue to establish their preferred hybrid-working model, we assess the challenges still facing firms seeking to find the right balance in 2024.

Key research highlights

      • Nearly all firms (98%) now have a hybrid-working policy, with 44% of firms continuing to favour a hybrid-working pattern of three days in the office, two days remote.
      • Despite firms settling on a policy, over half of firms still only have an average quarterly office occupancy of 26-50%.
      • As many as 66% of firms say partners are not working in line with the agreed firm-wide approach to hybrid working, with 61% of those saying this could be ‘problematic’.
      • 93% of firms think it is unlikely or very unlikely that all employees will be expected to be in the office full-time within the next 12 months.
      • Firms still think that hybrid bestows many benefits – ‘improved morale and employee wellbeing’, ‘better work life balance’ and ‘more freedom and autonomy’.
      • Productivity has largely remained the same for both lawyers and business services professionals despite the shift to hybrid models.
      • Has office culture been maintained? 60% of respondents said this has been done ‘somewhat well’ and 20% ‘extremely well’.
      • Overall, firms did not select a huge number of disadvantages of hybrid working. However, a clear majority (76%) worry ‘lack of time with trainees’ and (71%) ‘lack of team cohesion’.
      • Firms continue to use carrot to stick approach in encouraging people back to the office: team social activities, anchor days, free food and drink – these all feature heavily.
      • Monitoring of office attendance (38%) has been introduced. Of those, 41% have included monitoring of employee attendance in their privacy policy.

    Click here to read the full report, including all data and analysis.

    To discuss the findings mentioned in this report, contact either Tim Skipper or Laura McNair.
    For further information on Totum Research and Reports, contact Sarah Broad.  

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