General Management & Operations Recruitment

General Management & Operations

Recruiting operational experts who drive professional services firms forward.

Totum’s specialist operations and general management team are experts in sourcing the right management talent to help professional services firms grow. Each firm is unique, and our team is on hand to find the right management professionals to match each firm’s needs.

We offer a bespoke recruitment service that works with clients on the best approach for them. Our general management team have decades of experience in sourcing market-leading candidates.

What we do

Totum recruits management professionals across the UK, US, and internationally. We work with firms across professional services, including law, real estate, accountancy, management consultancies and those with private equity investment.

Our consultants place candidates across seniority levels, starting at Business Manager and Practice Manager level up to Director and COO and CEO appointments’. Our best-in-class recruitment team are adept at working across individual mandates, organisational redesign and building out functions.

Additionally, we are able to offer a talent mapping service. By examining the management professional market, we can highlight all available professionals, detailing potential hidden talent and highlighting how different firms are operating.

Why Totum?

Totum is proud of our ability to source exceptional management professionals who can operate at the most senior level of professional services firms.

Our expert recruitment team can source COOs and senior management professionals who can deliver growth, operational efficiencies and strategic transformation for your business.

Core values

Totum offers the premier business services recruitment process in professional services. Our superior knowledge of the market, ethical approach to recruitment and ability to tap new markets means we are the go-to recruiter of those looking to hire senior management talent.

We value integrity, discretion and trustworthiness and our partners appreciate and value our approach to recruitment, particularly for senior mandates.

Networks

Totum sits at the centre of the business services community within the professional services sector. This community comprising clients, candidates, networks, and strategic partnerships is not only integral to our business strategy but also to our ongoing learning and development.

We place a lot of emphasis on bringing together our network of business services professionals, to discuss the sector and provide information. We manage and participate in both facilitated discussions and open forums, with community members encouraged to set their own agendas and topics for discussion.

Our networks focus on two key groups: those in leaderships roles such as COOs, and those in senior positions looking to progress to leadership. It is particularly rewarding to see long-term members progress into senior roles as their careers develop.

Consultative approach

Clients have told us they value our consultative ability to shape and challenge briefs with market realities, on-the-pulse insights and functional expertise.

We believe in a relationship-first approach, allowing us to build trust with our clients and a unique, bespoke approach to each mandate. This extends beyond individual roles – Totum is able to provide advice on newly-created positions or teams, offering organisational design, strategic input and deep experience on what best-in-class looks like throughout professional services.

In addition, our research function provides regular advice and guidance across business services functions. Our annual Reward report offers participating firms key salary benchmarking across the entire finance function.

Roles we cover

Totum’s management team recruits across all seniority levels, with a particular focus on leadership roles. We offer a tailored recruitment process dependent on individual needs.

Contact our general management and operations team for trusted advice, market intelligence and expertise on the specific operational challenges facing your firm.