Transformation & Innovation

Building professional services of the future with transformation and innovation experts.

Professional services firms are rapidly evolving, driven by ongoing digital transformation and changing commercial realities. This is creating new roles and leading to an ever-more integrated approach to the effective management of professional services firms.

Totum’s dedicated transformation & innovation team understands the complexities facing firms, and can help each firm find the talent it needs.

We offer a bespoke recruitment service that depends on the individual needs of each firm. Our team has a vast network of candidates and contacts, allowing us to match the right candidate with the right opportunity and firm.

What we do

Totum recruits transformation and innovation professionals for firms based in the UK, US and internationally. We work with firms across professional services, including law, accountancy, real estate, management consultancies and private equity-backed firms.

Our transformation & innovation team is adept at recruiting across all seniority levels, from Manager-level up to and including Directors and Chief-level roles. Whether it’s an individual vacancy or the need to build out a function, Totum’s team is able to help.

In addition to our recruitment offering, Totum’s transformation & innovation team also offers talent mapping services. Talent mapping provides firms with an overall view of the transformation & innovation market, highlighting all available professionals, in-demand skillsets and new job titles. It allows firm to analyse new trends and hidden talent.

Why Totum?

Totum specialises in sourcing transformation & innovation professionals who can deliver growth, new thinking and operational efficiencies for professional services firms.

From Chief Transformation Officers down to Manager-level, Totum is proud of our ability to find the right transformation & innovation talent to match the individual requirements of each client.

Core values

Totum offers a best-in-class recruitment service. Our superior knowledge of the market, ethical approach to recruitment and ability to tap new markets means we are the go-to recruiter of those looking to hire senior transformation & innovation professionals.

We value integrity, discretion and trustworthiness and our partners appreciate and value our approach to recruitment, particularly for senior mandates.

Totum sits at the centre of the business services community within the professional services sector. This community comprising clients, candidates, networks, and strategic partnerships is not only integral to our business strategy but also to our ongoing learning and development.

We place strong emphasis on bringing together our network of professionals to discuss the function, share insights and exchange information. We manage and participate in both facilitated discussions and open forums, with community members encouraged to set their own agendas and topics. Our network groups span multiple functions, reflecting the significant crossover in challenges and opportunities, and providing valuable spaces for support, networking and the sharing of ideas.

Clients have told us they value our consultative ability to shape and challenge briefs with market realities, on-the-pulse insights and functional expertise.

We believe in a relationship-first approach, allowing us to build trust with our clients and a unique, bespoke approach to each mandate. This extends beyond individual roles – Totum is able to provide advice on newly-created positions or teams, offering organisational design, strategic input and deep experience on what best-in-class looks like throughout professional services.

In addition, our research function provides regular advice and guidance across business services functions. Our annual Reward report offers participating firms key salary benchmarking across the entire finance function.

Roles we cover

Our transformation & innovation experts understand that each firm will have unique needs. We are able to cover all roles within the function, with a particular focus on senior mandates.

Contact our transformation & innovation team to begin your search.

Contact our expert consultants

Find the right person to discuss a role, your experience or a position you may be recruiting.

Leadership

Tim Skipper

Director

+44 (0)20 7332 6321
+44 (0) 7818 433 377
Email

Deborah Gray

Director

+44 (0)20 7332 6331
+44 (0) 7798 820 650
Email

Gary Jones

Director

+44 (0)20 7332 6323 
+44 (0) 7739 176 945
Email

Non-Executive Directors

Chris Lynch

Non-Exec Director

+44 (0)20 7332 6332

Business Development & Marketing

Rebecca Ellis

Director

+44 (0)20 7332 6339
+44 (0) 7894 111 005

Email

Joanna Milne

Head of Practice

+44 (0)20 7332 6332
+44 (0) 7975 677 282
Email

Liz Chappell

Consultant

+44 (0)20 7332 6328
+44 (0) 7899 086 306
Email

Lara Mitchard

Consultant

+44 (0)20 7614 9202
+44 (0) 7918 611 977
Email

Jess Ramsey

Consultant

+44 020 7332 6332
+44 (0)20 3839 8916
Email

Finance

Martyn Draper

Director

+44 (0)207 332 6326
+44 (0) 7741 312 842
Email

Dee Deol

Consultant

+44 (0)207 332 6330
+44 (0) 7710 075 435
Email

Carolyn Beckford Balogun

Consultant

+44 (0)20 7332 6332
+44 (0) 7469 859411
Email

Tom Burks

Consultant

+44 (0)20 7332 6332
+44 (0) 7768 014 340
Email

General Management & Operations

Laura McNair

Director

+44 (0)20 7332 6332
Email

Hannah Leon Soon

Consultant

+44 (0) 207 332 6332 
+44 (0) 7885 975 312
Email

Briony Jenkins

Consultant

+44 (0)20 7614 9206
+44 (0) 7786 883 293
Email

Knowledge Management

James Boyes

Head of Practice

+44 (0) 20 7332 6332
+44 (0) 7584 987 923
Email

People & Culture

Laura McNair

Director

+44 (0)20 7332 6332
Email

Hannah Leon Soon

Consultant

+44 (0) 207 332 6332 
+44 (0) 7885 975 312
Email

Briony Jenkins

Consultant

+44 (0)20 7614 9206
+44 (0) 7786 883 293
Email

Risk & Compliance

Gary Jones

Director

+44 (0)20 7332 6323 
+44 (0) 7739 176 945
Email

Technology

Ross Mackenzie

Head of Practice

+44 (0)20 7046 9518 
+44 (0) 7743 829 006
Email

Lucy Hole

Consultant

+44 (0)20 7399 6704
+44 (0) 7552 478 561
Email

Neal Fowler

Consultant

+44 (0)20 7332 6332
+44 (0) 7780 063 274
Email

Lee Middleton

Consultant

+44 (0)20 7332 6332 
+44 (0) 7552 470 871
Email

Transformation & Innovation

James Boyes

Head of Practice

+44 (0) 20 7332 6332
+44 (0) 7584 987 923
Email

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